Entries by Garrett Tichy

smplr times 22 · How do you track leads?

Hey there, We have tried all sorts of software, and spreadsheet solutions to track those who are interested in membership, meeting space, and the podcast studio at hygge. Still, I’m 100% sure that we’re leaving good people, and significant monthly revenue on the table. With a new 20,000 square foot location, with 48 offices coming online in the new […]

smplr times 018 · The work in cowork

Hey there, We’ve been doing a good bit of tours lately, and something that I’ve noticed is many people are surprised by how heads down members are. “It’s way more quiet than I expected”, or “I was concerned it would be very distracting” is something we hear often. Let me paint a quick picture of […]

smplr times 017 · When’s the last time you vacationed?

Hey there, This past weekend I unknowingly stepped into a 3-day, fully unplugged vacation. The venue for the wedding I attended doubles as a kids sleepaway camp. A camp that is technology free. That means no cell service and no WiFi, except for the owner’s cabin which was quite the walk from where we were […]

smplr times 015 · How We Beat WeWork

Hey there, I want to introduce you to hygge member Hannah. She moved to Charlotte, and within a week was standing inside hygge for a complimentary trial day. Her company stated they’d pay for any space she wanted. She does the research. They pay the bill. We were the first stop on her coworking space tour. […]

smplr times 013 · The reality of competition

Hey there, I think about this Michael Phelps image a lot. The one where Chad Le Clos looks left to see where Phelps is. People claim this is the moment he lost. He got distracted by the competition, took his eye off the prize, and that was the end of it. I’m a very competitive […]

smplr times 012 · Hiring sucks

Hey there, I’m spreading myself pretty thin these days. At times, I feel like I’m starting to crack. This was the first week I really felt it. With location 4 just coming online, and location 5, possibly 6 in the near future I starting to feel like the core team needs to grow. Most people’s […]

smplr times 011 · There’s strength in diversity

>Hey there, There’s a satisfying moment at the end of the hygge tour, when a potential member asks how they need to sign up. Is there an application? What about fees? Do I need to sign something? To which I reply… You’re in. No application. No fees. You’ll agree to our membership guidelines (which we […]

smplr times 010 · Protect your brand

Hey there, How connected do you feel to your space and brand? I embody my brand in an unapologetic way. hygge is Garrett. Garrett is hygge. Because of this i’m incredibly protective of it. This week this idea was challenged like never before. A member who has been with me for a long time did something that […]

smplr times 008: Always make a big deal

Hey there, As a coworking space, there may only be a few times when you can get your city or the local news to give you any attention. Grand opening, expanding locations and maybe, if you land a high profile member. That’s it, right? The rest of the time it’s up to you to leverage […]