smplr times 002: Everything is on 🔥

Hey there,

You’re gonna have moments where everything feels on 🔥. I promise. Literally as I’m typing this 2 of our 3 locations are nearly inoperable. One is having water repairs done, which means no bathrooms, coffee, sinks, anything for the first half of the day. Another just lost power because of an accident in the area. No door access, internet, HVAC. The thing your members are paying for… yup, they can’t use it.

So what happened? We communicated the issues using our hygge slack channel and posted updates as we had them. In the end, the ⚡ came back on, the 🚪 opened, the the ☕ started flowing. Oh, and not a single 😡 in over 250 people.

Remember, you’re building a community, it’s a shared space and there’s likely 23 variables that could be introduced on a daily basis that’ll mess something up. If you’ve made it clear you know there’s an issue and you’re working like a mad person to fix it you’ll be fine. If someone doesn’t understand I’d question if they are a good fit for what you’re trying to build.

Now let’s take a look at this weeks top articles.

📸 From Please Wash Your Mugs. A blog by me!
Marketing Your Coworking Space Instagram – Part 1
I went down a rabbit hole creating this article and had to cut it off. It’s going to be 3 parts when it’s all said and done. IMO, Instagram is the most important social media platform for coworking spaces. These are my experiences. I hope they are helpful.

🙋🏻‍♀️ Meet Jenny Poon of Co+Hoots. From AllWork.Space
How Coworking Spaces Can Engage Local Communities
Supporting and engaging the community outside of your walls can be a struggle. Where do you start? Where do you find the time? Jenny of Co+Hoots has done an incredible job of just this. Give this a read to learn how.

👷‍♂️ We should all be thinking what if this happened to me?
Ballpark Building, Home to Thrive Coworking Sells for 8.6m
If you’re in a high growth market, like me here in Charlotte you might think about this often. What if someone bought the building and decided apartments were a better fit for our location? What if my rent sky rockets? Does my lease protect me? I share this only to make people think what if. Stay tuned for a mugs.gripe post on the topic.

⏬ Because we all need a little reminder. From AllWork.Space
Without Reinvention WeWorks Valuation Could Crumble
Too many indie spaces let WeWork bring unneeded pressure to their day to day. Most of us are very different things. While our business models are based on membership revenue, WW is building something different. Don’t let them distract you and take advantage of their marketing of the word “coworking” cause that’s actually what you do.

Has anyone read the The Coworking Handbook? I’m not endorsing it. I haven’t read it and I’m super skeptical. Send me an email to [email protected], please.

Now for your weekly smpl development update. We’re close to releasing version one of the resource booking feature. Sean and Mike are crushing the finishing touches. It looks and feels so freaking good. Soon. Stay tuned.

If there’s anything I can ever do to help don’t hesitate to send me an email to [email protected]. I’m here to help.

Until next time,
Garrett

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